Terms & Conditions

PAYMENT METHOD

1) Order will processes after payment. We accept payment through online banking trasfer, ATM trasfer or cash deposit machine.

2) For Online Banking Transfer ,please include hijriahome@gmail.com in the recipient email.

3) Once payment is made, please reply to us using the Order Confirmation Email that you received earlier. These items are needed along with the email.
 - Method of Payment (Online Transfer, ATM Transfer or CDM)
 - Payment Proof (pdf, print screen, pics of transfer receipt)
 - HH Bank Name transferred to (Maybank or CIMB)

4) We will ONLY proceed with your order once payment is made and once our staff confirmed your proof of payment.

5) Failure to make payment in 24 hours will result to cancellation of order.

6) We are not in operation every Monday. Please expect delay of response for orders/payment made after closing hours on Sunday. We will get back to you the soonest on Tuesday.

Local Delivery

We deliver online packages using PosLaju services within Malaysia.

International Delivery 

We also deliver our products worldwide using PosLaju services, additional shipping cost applicable.Kindly email us at hijriahome@gmail for the international deliveries.

Please find the rates for international posLaju for your reference (as per posLaju website www.poslaju.com.my updated November 2014).



EMS Schedule Of Charge
 
No. Country of Destination Country Code Transit Time Document Merchandise Weight Limit
First 500 gm Next 500 gm First 500 gm Next 500 gm
DAYS RM RM RM RM KG
1 Argentina AR 3-4 90 40 137 39 NL
2 Australia AU 2-4 60 15 75 14 20
3 Austria AT 3-4 80 35 100 30 31
4 Bahrain BH 3-5 70 20 75 20 20
5 Bangladesh BD 3-5 55 10 60 10 20
6 Belgium BE 3-4 70 20 100 15 27
7 Bhutan BT 5 75 32 115 39 NL
8 Brazil BR 4-6 85 40 137 38 NL
9 Brunei BN 2-3 35 8 43 6 40
10 Bulgaria BG 2 80 35 157 40 NL
11 Cambodia KH 2-3 40 6 52 6 20
12 Canada CA 3 55 20 110 22 NL
13 Chile CL 4 85 40 180 55 NL
14 China CN 2-3 45 12 63 12 40
15 Cuba CU 4 90 65 180 55 NL
16 Cyprus CY 3-4 90 30 157 40 NL
17 Czech Rep. CZ 3-4 90 35 157 40 NL
18 Denmark DK 3 80 20 100 15 30
19 Egypt EG 3-4 80 15 90 15 20
20 Estonia EE 3-4 80 20 157 40 NL
21 Fiji FJ 4 90 35 180 55 NL
22 Finland FI 3-4 80 35 100 15 25
23 France FR 3 70 20 100 15 30
24 Germany DE 3 70 20 100 19 23
25 Ghana GH 4 90 60 180 55 NL
26 Greece GR 3-4 90 35 100 20 20
27 H.Kong HK 2-3 42 10 55 12 30
28 Hungary HU 4 85 35 160 36 NL
29 Iceland IS 3-4 85 35 123 20 20
30 India IN 3-4 45 10 65 12 20
31 Indonesia ID 2-3 35 8 45 6 30
32 Iran IR 3-4 85 30 115 22 6
33 Ireland IE 3-4 75 25 100 15 30
34 Italy IT 3-4 75 25 100 15 20
35 Japan JP 2-3 47 12 64 15 30
36 Jordan JO 3-4 85 35 75 20 30
37 Kazakhstan KZ 4 85 40 157 40 NL
38 Kenya KE 4-5 85 35 100 30 20
39 Kuwait KW 3-4 85 30 75 20 30
40 Laos LA 2-3 40 8 52 8 20
41 Lebanon LB 4 80 30 160 40 NL
42 Liechtenstein LI 3-4 80 30 110 35 NL
43 Luxembourg LU 3-4 80 25 144 22 NL
44 Macau MO 2-3 44 10 60 12 30
45 Malawi MW 4 90 60 180 42 NL
46 Maldives MV 3 60 12 65 12 20
47 Mauritius MU 3 90 60 180 40 NL
48 Mexico MX 3 80 25 137 30 NL
49 Mongolia MN 3 70 25 150 22 NL
50 Morocco MA 3-4 82 65 180 45 NL
51 Myanmar MM 2-3 77 20 80 20 20
52 Nepal NP 3 77 25 90 30 NL
53 Netherlands NL 3 75 25 110 23 NL
54 New Zealand NZ 3 55 15 76 17 20
55 Nigeria NG 3-5 90 60 150 42 NL
56 Norway NO 3-4 80 30 120 25 30
57 Oman OM 3 80 40 150 40 NL
58 Pakistan PK 3-4 45 10 62 12 20
59 Papua New Guinea PG 3-4 50 15 66 15 20
60 Philippines PH 2-3 35 9 55 8 20
61 Poland PL 3-4 85 40 160 40 NL
62 Portugal PT 3-4 75 25 100 15 20
63 Qatar QA 3-4 85 25 75 20 20
64 Russia RU 4 90 35 110 20 20
65 Saudi Arabia SA 3-4 75 25 80 25 20
66 Singapore SG 2 22 2 40 5 50
67 Slovakia SK 3-4 90 40 157 40 NL
68 Solomon Islands SB 4 90 65 180 55 NL
69 South Africa ZA 3-5 85 40 150 39 NL
70 South Korea KR 3 43 12 65 15 30
71 Spain ES 3-5 85 35 115 15 20
72 Sri Lanka LK 3-4 45 10 65 12 20
73 Sudan SD 3-4 88 65 180 55 NL
74 Suriname SR 5 88 65 180 55 NL
75 Sweden SE 3 75 25 130 30 NL
76 Switzerland CH 3 75 25 130 30 30
77 Syria SY 3-4 85 40 155 40 NL
78 Taiwan TW 2-3 46 12 65 12 30
79 Tajikistan TJ 5 85 38 155 40 NL
80 Thailand TH 2-3 36 6 45 6 20
81 Tunisia TN 3-4 88 65 100 30 20
82 Turkey TR 3-4 80 20 70 20 20
83 Ukraine UA 3-4 85 40 155 40 NL
84 United Arab Emirates AE 3-4 75 20 80 20 20
85 United Kingdom GB 2-3 70 20 100 15 20
86 United States of America US 3-5 65 20 100 20 NL
87 Uzbekistan UZ 4-5 90 40 157 40 NL
88 Venezuela VE 3-5 110 20 120 20 20
89 Vietnam VN 2-3 40 7 50 6 20
90 Yemen YE 3-4 82 40 157 40 NL
91 Serbia Montenegro CS 3-4 90 40 157 40 NL
92 Rest of the World ROW 5-7 90 65 180 55 NL

NL: No Limit
 

 

TERMS AND CONDITIONS OF RETURN AND EXCHANGE

1. Exchange items can only be done if there is damage to items such as torn, missing buttons, etc. from our side. This item can not be exchanged if it does not  meet the tastes of our customers. For defect items, all costs of shipping the item back to Hijriahome are borne by our customers, while cost of shipping back the  exchanged item to customer will be borne by Hijriahome.
 
2. Exchange of items that do not fit is allowed, depending on stock availability. All costs of shipping the item back to Hijriahome and delivery to the customer shall be borne by our customer. However, it is advisable for customers to observe the sizing carefully before purchasing.
 
3. Exchange & return must be made within 7 DAYS from the date of purchase.
 
4. Exchange of items with cash is NOT ALLOWED.
 
5. Return items due to defect can be exchanged with other items with the same price or more. Additional charges may apply to items that have a higher price of the item is changed.
 
6. Item must be returned in the same condition as sent before, unwashed & unaltered. Hijriahome has the right to reject the item if it is found that the conversion process the returned item is in a state of disrepair.
 
7. Exchange will only be made after the items returned have arrived to us.
 
8.Items are non-returnable and non-exchangable at vendor boutiques or any of Hijriahome Agents. Return and exchange, can onlu be done at Hijriahome HQ Office-Cheras
 
9. Hijriahome has the right to amend the  return & exchange terms and conditions without notifying our customers first.